Within City Trucking | Last Mile | EV | City Link

Terms Of Use

1. Background

1.1. This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1.2. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.citylink.co and QuikMove platform together referred to as the “Website”.

1.3. The Website is owned, registered and operated by City Link Portal Pvt. Ltd., (“City Link“), a Private Limited Company, incorporated under the provisions of the Companies Act, 2013 and having its registered office at 1014, 10th Floor, B-Wing, 6/47, Mittal Towers, MG Road, Bangalore 560 001.

1.4. These Terms of Use (“Terms of Use”) govern your use of the Website and Services (as defined below) provided through the Website. By using or visiting the Website, or by using any content or information provided as part of the Website/Services, you shall be deemed to have read, understood and accepted to be bound by these Terms of Use.

1.5. For the purpose of these Terms of Use, wherever the context so requires “You”, “Your” or “Customer” shall mean any natural or legal person who uses the Website, the term “We”, “Us”, “Our” shall mean City Link, its employees.

1.6. We reserve the right to make changes to these Terms of Use at any time. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website, and/or the Services constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website.

2. Services

2.1 Through our Website, we enable customers to know about our services, reach out to us and gather general awareness on the subject of storage and fulfilment thorough our blogs and content that is put out from time-to-time

3. Intellectual Property Rights:

3.1 Copyright

3.1.2 All content included on the Website, including but not limited to, text, graphics, logos, designs, photographs, button icons, images, video clips, digital downloads, data compilations, is the property of City Link, and is protected by the applicable intellectual property laws. The compilation of all content on this Website is the exclusive property of City Link, and shall not be reproduced or used without express written permission from City Link. You agree not to decompile, reverse engineer or disassemble any content accessible through the Website, not to insert any code or product or manipulate the content of the Website in any way that affects the customer’s experience, and not to use any data mining, data gathering or extraction method. We reserve the right to terminate our engagement if we, in our sole and absolute discretion, believe that you are in violation of this clause.

3.1.3 City Link’s content are made available on or via the Website, are provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of City Link. City Link reserves all rights, not expressly granted in and to the Website.

3.2 Trademarks

citylink.co is the domain of City Link. The Website, including, but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of City Link. The trademarks, domain names and trade dress of City Link shall not be used or reproduced without prior written approval from City Link, and may not be used in connection with any product or service that is not affiliated with City Link, in any manner that is likely to (a) cause confusion among customers or potential customers; or (b) dilute the rights of City Link, or (c) to disparage or discredit City Link.

3.3 License and warranty for your submissions to the Website

Any information you submit to us is at your own risk. By providing information to us, you represent and warrant that you are entitled to submit it and that it is not confidential and not in violation of any law, contractual restrictions or other third party rights (including any intellectual property rights).


4.1. The website or the Services may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of the Website. We are not responsible for the content of any Linked Site, including, without limitation to, any link contained in a Linked Site, or any changes or updates to a Linked Site.

4.2. We are not responsible for any form of transmission, whatsoever, received by the customer from any Linked Site. We are providing these links only as a convenience, and the inclusion of any suck link does not imply endorsement by the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

4.3. On accessing the Linked Sites, You shall be governed by the terms of use, privacy policy and such other additional policies of the Linked Sites. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, services or other materials available on or through any Linked Sites or for any errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity contained therein.

a) You agree and acknowledge that the use of this website offered by City Link is at your sole risk. City Link disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

5. Fraud and Improper Conduct

5.1. You may only access the Website and use the Services only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all provisions of Applicable Law pertaining to your use of the Services. You agree that you will not in any way:

5.1.1 interfere with the ability of others to access or use the Services;

5.1.2 disrupt the normal flow of communication or otherwise act in a manner that adversely affects other customers’ ability to use the Website or the Services;

5.1.3 claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship;

5.1.4 Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services.

5.1.5 Upload or post or use the Service to transfer, any content or other material that contains or constitutes viruses, Trojan or other code with malicious, disruptive and/or destructive features.

5.2 You shall not attempt to gain unauthorized access to any hardware or software systems or networks associated with the Service, or obtain any services or information not intentionally made available to you by City Link on or through the Service.

5.3 You shall not attempt to gain unauthorized access to the Account of any other customer or entity, or otherwise interfere with any other customer’s or entity’s use of the Service.

5.4 You shall not use any false or misleading information (e.g., false or misleading names, email addresses or URLs) when using the Service, including, without limitation, with respect to any identifying information for your account, and all information that you provide must be accurate and correct, and you must update any changes to such information, so that it remains current.

6. Limitation and Disclaimer of Warranty

6.1. The Website, the Services and each portion thereof are provided “as is” without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable laws of India, we disclaim all warranties, express or implied, with respect to the Website, the Services and each portion thereof, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights.

6.2. City Link does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise with respect to, the Website or its Services.

6.3. Under no circumstances, including, but not limited to, negligence, shall City Link be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the Website.

6.4. City Link shall be entitled to disclose to any government body/authority as required by Applicable Law or by any directive or request from any government body, the particulars of the customer engaged by City Link.

7. Severability

If any part of the Terms of Use are determined to be invalid or unenforceable pursuant to applicable laws of India, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use for Services shall continue in effect.

8. General

Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and City Link in respect of the Services and supersedes all previous written and oral agreements between you and City Link, if any. City Link’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

9. Governing Law and Dispute Resolution

Terms of Use shall be governed by and constructed in accordance with the applicable laws of India without reference to conflict of laws principles. The courts in Bangalore, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under, these Terms of Use.

10. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Name: Mr. Sanjeev Mishra, Address: Logitech Park 1, Plot No. 7, Rd. No. 10, EPIP, Whitefield. Bangalore – 560 066. Contact No.: +91 80 41353500 e-mail: sanjeev.mishra@city-link.co.in