1.1. This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2. Type of information collected from the customer
2.2. “Sensitive personal information” as defined under Section 3 of the SPI Rules means such personal information which consists of information relating to:
(ii) financial information such as Bank account or credit card or debit card or other payment instrument details;
(iii) physical, physiological and mental health condition;
(iv) sexual orientation;
(v) medical records and history;
(vi) Biometric information;
(vii) any detail relating to the above clauses as provided to body corporate for providing service;
(viii) Any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.
2.3. We require customers who approach us through the Website to provide us with personal details like:
(i) Name of the customer: [Insert details here]
(ii) E-mail Address: [Insert details here]
(iii) Phone Number: [Insert details here]
(iv) Address: [Insert details here]
(v) Demographic information such as postcode.
3.How the collected information will be used
3.1. Personal Information and other information collected Clause 2 shall be used in the manner described below:
(ii) Name and E-mail Address: Your name and E-mail address will be used to reach out to the customer:
(a) to understand his service requirements
(b) to communicate our offerings alongside their respective pricing details
(c) to take the discussion to the logical conclusion
(d) to engage with the customer in case the customer accepts our offer.
(iii) Phone Number: Phone number will be an alternative method to contact the customer, on biz. on related matters
(iv) Address: The address shall be used to despatch relevant documents by post/courier and send our staff to the customer’s premises whenever needed.
(v) In order to improve the quality of our Services we may ask you to provide us with information regarding your experiences with our services, and more detailed contact preferences. Users have the option of choosing not to provide us with this information.
(vi) In the event you choose to avail of our services and register for the same on our Goods Mobility platform QuikMove, we will use your registered account transaction information which includes all information pertaining to your registered account activity, receipt and order flow volumes, your customer destinations, buyer behaviour like excess returns etc. to improve our services and bring actionable insights at cost or free of cost as per the contracted term between us.
(vii) We may use your information to send you promotional information pertaining to the Services provided by us.
(viii) We reserve the right to ask you, at the time of registration with the Website or thereafter, for documentary proof of your identity or other data or postings provided by you with respect to the registration or otherwise. In the event that you fail to provide us with this information or documentary proof, we reserve the right to refuse registration or to terminate your user agreement immediately and cease to provide any Services to you.
4. Disclosure of Personal Information
4.1. We reserve the right to disclose any personal information as required by law and when we believe, at our sole discretion that disclosure is necessary to protect our rights, protect someone from injury and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
5.1. The Website uses temporary cookies, which are files that your web browser puts on your system when you visit a website, to store certain information that is not sensitive personal information. The information collected through these cookies is used by us for the technical administration of the Website, research and development, and to improve the quality of our services.
5.2. We may use third party cookies to track visitor behaviour and to improve the quality of our services. However, such cookies will not store any kind of personal information, nor will such information be disclosed to any third party.
5.3. These cookies are intended to be automatically cleared or deleted when the User quits the browser application. You are encouraged to use the “clear cookies” functionality of your browser to ensure such clearing / deletion, since it is impossible for us to guarantee, predict or provide for the behaviour of your system.
5.4. The information we collect with cookies is not sold, rented, or shared with any third parties.
6. Third Party Links
We may provide links to websites for the convenience and information of users. These websites may not be owned, controlled, or operated by us. In those cases, we cannot control how information collected by those websites will be used, shared, or secured. If the user visits linked sites, we strongly recommend that the user reviews the privacy notices or policies posted at those sites. We are not responsible for the content of linked sites, the user’s use of them, or the information practices of their operators.
7. Security Procedures
We have implemented industry standard security policies, rules and technical measures as required under Section 8 of the SPI rules, to protect any kind of personal sensitive information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss.
8. Retention of Information
We retain any personal information that you may have provided to us, for as long as you engaged our services, and for a reasonable time thereafter. Upon request, we will provide you with a copy of your personal information which we keep with us, after providing us with proof of your identity.
10. Governing Law and Jurisdiction